![]() At 9:32 my husband went down to order food for us so that it wouldn't be a burden on the staff due to them closing at 10. When we checked in we were told breakfast was available until 10 am on weekdays. ![]() morning told the story in a stronger way. I though maybe it was just a night thing. If I owned it, I would be very unhappy with them. However, if it's slow, the restaurant staff tries to clean up early and get the heck out of there. It was slow and I'm sure the manager wasn't there. But they did turn off the lights and get ready to go before the actual closing time. The food for the evening meal was good and the evening staff in the restaurant were very nice. AND, I think it's the only hotel that has a restaurant inside in all of Harlingen. The rooms are clean, the beds comfortable. This really is a comfortable place to stay. Perhaps not having a person in charge is a way to save money for this hotel?… Hotel was decent and beds were comfortable but if you need any customer service they will tell you that the manager has to help you and that manager either hides or does not exist. To top everything else three days after I leave the hotel I find my credit card that was taken for incidentals was charged for the room stay and not the credit card that the tournament had on file to pay for all of the rooms it had booked. When I checked out I was told the manager would call me that day and again no phone call. The staff kept saying sorry and I kept asking for help with the TV and I was told the manager needed to call me. Every day I was there I called the front desk once and went down to look for the manager but she somehow was never there. Well one can guess the manger did not call. To add to the fun my TV did not work and I called front desk and the friendly guy at the counter said he could not help but his manger would call me. My first night there I killed three large cockroaches in the room, flushed two down the toilet and left one out to see if it would get cleaned up when the room was cleaned. I stayed there for 5 nights working a tennis tournament that was in Harlingen. I would advise anyone that wants customer service to avoid this hotel. Secrets Puerto Los Cabos Golf & Spa Resort.Sanctuary Cap Cana, a Luxury Collection All-Inclusive Resort.Hotels near Southern Careers Institute Harlingen.Hotels near Cosmetology Arts - Harlingen, TX.Hotels near Texas State Technical College Harlingen.Hotels near South Texas Training Center.Hotels near South Texas Vocational Technical Institute.Hotels near The Prelude Songwriters Club.Hotels near The Antique & Artisans Emporium.Hotels near The Centennial Park Mural & Plaza.Hotels near Harlingen Performing Arts Theatre.Hotels near Urban Air Trampoline and Adventure Park.Harlingen Hotels with Laundry Facilities.InterContinental (IHG) Hotels in Harlingen. ![]() Courtyard by Marriott Harlingen Features.Hotels near Courtyard by Marriott Harlingen.
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